Last updated: 07-27-2025

At ESJ Counselling, your privacy is taken seriously. This policy explains how your personal data is collected, used, and protected when you visit this website or make contact.

Who I Am

I am Ella Jones, MBACP, an integrative counsellor and a registered member of the Information Commissioner’s Office (ICO). I am committed to complying with the General Data Protection Regulation (GDPR) and BACP ethical guidelines.

What Information I Collect

• Your name, email address, and contact number if you get in touch via the contact form, email, or phone.
• Brief details you may choose to share (e.g. your availability or reason for seeking support).

How I Use Your Information

• To respond to your enquiries.
• To arrange appointments and provide counselling services.
• To comply with legal, ethical, and professional obligations.

Your Data Rights
You have the right to:

• Access the data I hold about you.
• Request corrections or deletion.
• Withdraw consent (where applicable).
• Complain to the ICO if you believe your data is not being handled properly.

Data Security

I take steps to keep your information secure, including using password-protected devices and secure email services. Only I have access to your data.

Cookies

This website may use basic cookies to improve your experience. You can adjust your browser settings to decline cookies if you prefer.

Third Parties

I do not share your personal data with third parties unless required by law or if there is a serious risk of harm.

Contact

If you have any questions about this policy or your data, please contact me:
letstalk@esjcounselling.co.uk
07552 356745